Our Impact

Members are eating better, feeling better, and staying on top of their numbers.

Every program we run, we measure. We ask before. We ask after. The numbers below come straight from members in our 4- and 12-week programs. All data de-identified and source-linked.

"I loved the program so much, I wish it was longer. Every Friday I looked forward to it."

— FareRx Member, 2025 Program
The Headline Numbers

What members are telling us.

Hover any number to see the source.

80%
Easier meal prep
92%
Kept up with meds
65%
Less food stress
2 in 3
Tried new healthy foods
4.9 / 5
Delivery rating
99.7%
We show up
For Plan & Employer Partners

The retention, adherence, and dose-response numbers.

The data that matters for Medicare Advantage Star ratings, plan retention, and HEDIS reporting.

86%
YOY Retention
3.7×
12-Week Dose Response
84%
Plan Retention Lift
What Else Members Told Us

The deeper look.

Pre/post self-reported data from members across 4- and 12-week cohorts.

75%
Felt more connected to their care team

Members said FareRx made them feel their care team actually knew them.

~50%
Improved overall health

Nearly half reported an improvement in overall wellbeing.

+1.3
More vegetable servings / day

Average increase in daily vegetable servings from pre to post.

Delivery Satisfaction

Operations that feel human.

We measure delivery the same way a hospitality business measures a dinner service. Warmth, accuracy, and reliability — every week.

4.9/5
Avg delivery rating
98%
On-time deliveries
99%
Driver quality rating
64
Failures in 20,626
A FareRx delivery driver
From the Exit Interviews

What members said in their own words.

"

It was the first time in years they felt cared for.

Daughter of a FareRx member
"

I looked forward to Friday more than I looked forward to anything.

FareRx member, 12-week cohort
"

My doctor couldn't believe what the scale said. I told her it was the bags.

FareRx member, diabetes program
For Health Plan Partners

Four questions to ask your current FIM vendor.

If they can't answer yes to all four, you already know what to do.

QUESTION 01

Can you show me delivery failure rates by ZIP code?

We can. 99.7% success across 224 ZIPs, 64 failures in 20,626 deliveries, logged and auditable.

QUESTION 02

Can you show me 12-week behavioral gains versus 4-week?

We can. 3.7× dose-response in meal confidence, grocery confidence, and medication adherence.

QUESTION 03

Can your members reach a real person before the second ring?

Ours can. Member Hospitality reps answer in under 30 seconds, average call 3+ minutes.

QUESTION 04

Does your program make members more likely to stay with the plan?

Ours does. 84% plan retention lift in December cohort. 72% across all cohorts.

Want the full report?

De-identified pilot outcomes data, detailed methodology, and the full member experience breakdown on our outcomes subdomain.

Trusted By 15,000+ Members & Families
Forbes Blue Cross Blue Shield Association City of Philadelphia
HIPAA-compliant & Secure·4.9 / 5 average member rating·Trust & Security →